Customer Service Representative
Digicon Technologies Ltd.
- Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client’s problem.
- Must be knowledgeable about Facebook (Social media), email & web chat.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
- Must be graduated from any reputed University/ Institutions.
- Diploma completed candidates are also encouraged to apply.
Age 21 to 32 years
- Both males and females are allowed to apply
- Similar experience in BPO industry will get preference.
- Basic computer knowledge.
- Good oral communication skill.
- Good listening skill and analytical skill.
- Customer focus and adaptability to different personality types.
- Willingness to work in any shift/ roster.
Tk. 9500 (Monthly)
Published on: May 12, 2020
Read Before Apply
*Photograph must be enclosed with the resume.
Application Deadline : June 11, 2020