Customer Service Representative Job Circular 2020 – Ekhaneishop.com – Latest Fashion, watches, electronics | BD Online shopping

Customer Service Representative Job Circular 2020

Customer Service Representative

Digicon Technologies Ltd.

Vacancy

180

Job Responsibilities

  • Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client’s problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  •  Report time to time to the team leader for complicated issues.

 

Employment Status

Full-time, Contractual

Educational Requirements

  • Must be graduated from any reputed University/ Institutions.
  •  Diploma completed candidates are also encouraged to apply.

Additional Requirements

Age 21 to 32 years

  •     Both males and females are allowed to apply
  •     Similar experience in BPO industry will get preference.
  •     Basic computer knowledge.
  •     Good oral communication skill.
  •     Good listening skill and analytical skill.
  •     Customer focus and adaptability to different personality types.
  •     Willingness to work in any shift/ roster.

Job Location

Dhaka (Khilkhet)

Salary

Tk. 9500 (Monthly)

Job Summary

Published on: May 12, 2020

 

Read Before Apply

*Photograph must be enclosed with the resume.

Apply Procedures

Application Deadline : June 11, 2020 

 

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