Customer Service/ Sales Representative Circular Job 2020 – Ekhaneishop.com – Latest Fashion, watches, electronics | BD Online shopping

Customer Service/ Sales Representative Circular Job 2020

Customer Service/ Sales Representative

Niama International

Vacancy

1

Job Context

  •     Niama International and its American company Bragi Group (www.bragigroup.com) is looking for a customer service/sales representative to reach out to new customers in the USA via emails/messages on social media to increase sales to its apparel division. English is a must-have (written and spoken), a good understanding of the fashion market in the USA is a plus.
  • Job Responsibilities
  •     Reach out to new clients to introduce the apparel brand.
  •     Follow up with interested customers and lead them to the USA sales team.
  •     Identify new potential customer’s needs, clarify information and provide solutions.
  •     Reach out via Instagram DM, Facebook message and all wholesale platforms where we sell our products.
  •     Create and Manage a Customer Database and manage all leads via Hubspot CRM, inputting data daily.
  •     Must be knowledgeable on all Social media platforms, email & web chat
  •     Able to work in a fast-paced team environment.
  •     Ability to refer unresolved customer issues to the designated person for further investigation.
  •     Track and document calls and sales.
  •     Learn details about our products and service offerings and offer solutions based on clients’ needs.
  •     Report weekly to the team leader for goal achievements.
  •     Any other task assigned by Management.

Employment Status

Full-time

Educational Requirements

Bachelor degree in any discipline

Experience Requirements

  •     2 to 5 year(s)
  •     The applicants should have experience in the following area(s): Call Center, CRM (Hubspot Preferably), Customer Care, Customer Service, Tele Marketing

Additional Requirements

  •     Age 20 to 35 years
  •     Both males and females are allowed to apply
  •     Strong Competence in Microsoft Word and Excel.
  •     Passion to learn and take on new challenges.
  •     Perfect English Communication Skills – Verbal and Written.
  •     Customer Service Orientation.
  •     Excellent organizational skills
  •     Interpersonal Skills
  •     Problem Analysis and Problem-Solving.
  •     Adaptability.

Job Location

Dhaka

Salary

Negotiable

Application Deadline : July 1, 2020

Company Information
Niama International

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