Customer Service/ Sales Representative Job Circular 2020 – Ekhaneishop.com – Latest Fashion, watches, electronics | BD Online shopping

Customer Service/ Sales Representative Job Circular 2020

Customer Service/ Sales Representative

Niama International

Job Description / Responsibility
  • Niama International and its American company Bragi Group (www.bragigroup.com) is looking for a customer service/sales representative to reach out to new customers in the USA via emails/messages on social media to increase sales to its apparel division. English is a must-have (written and spoken), a good understanding of the fashion market in the USA is a plus.
  • Reach out to new clients to introduce the apparel brand.
  • Follow up with interested customers and lead them to the USA sales team.
  • Identify new potential customer’s needs, clarify information and provide solutions.
  • Reach out via Instagram DM, Facebook message and all wholesale platforms where we sell our products.
  • Create and Manage a Customer Database and manage all leads via Hubspot CRM, inputting data daily.
  • Must be knowledgeable on all Social media platforms, email & web chat
  • Able to work in a fast-paced team environment.
  • Ability to refer unresolved customer issues to the designated person for further investigation.
  • Track and document calls and sales.
  • Learn details about our products and service offerings and offer solutions based on clients’ needs.
  • Report weekly to the team leader for goal achievements.
  • Any other task assigned by Management.
Educational Requirements
  • Bachelor degree in any discipline
Experience Requirements
  • 2 to 5 year(s)
  • The applicants should have experience in the following area(s):
  • Call Center, CRM (Hubspot Preferably), Customer Care, Customer Service, Tele Marketing
Additional Job Requirements
  • Age 20 to 35 years
  • Both males and females are allowed to apply
  • Strong Competence in Microsoft Word and Excel.
  • Passion to learn and take on new challenges.
  • Perfect English Communication Skills – Verbal and Written.
  • Customer Service Orientation.
  • Excellent organizational skills
  • Interpersonal Skills
  • Problem Analysis and Problem-Solving.
  • Adaptability.
Location
Dhaka
Salary Range
Negotiable
Job Source
JobApply24

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 1, 2020
Company Information

Company Name: Niama International

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